{"id":310434,"livnReference":"21-310434","productId":46939,"date":"2026-05-15","currency":"AUD","steps":[{"id":374788,"status":"FAILED","milestone":"FINAL_QUOTE","caption":"Submit passenger details, accept final quote, and confirm your booking.","sequenceNumber":3,"previousStepSequenceNumber":2,"nextStepSequenceNumber":4,"nextStepConfirmedBooking":true,"nextStepTemporaryHold":false,"allowBackHere":true,"previousStep":"PICKUP_DROPOFF","stepName":"FINAL_QUOTE","expires":"2026-05-07T05:15:41.267487Z","created":"2026-05-07T05:00:42.769135Z","modified":"2026-05-07T05:00:43.5559Z","questions":{"questionGroups":[{"caption":"Passenger Details - Adult - Passenger 1","fingerprintHash":"1500cf6934e7a9e7dccc67d14786ed65d5ec648c96cda01050a67b65ca9217be","dnaHash":"0af28d435ff4b321027de630c459083a17794f5ab9aabae119929e849d62f024","questions":[{"uuid":"00046939-0015-0005-0003-000000000000","title":"First Name","fingerprintHash":"fd077cc12add8c3a70852dc31ed6a021756ccdfaa50ba2cde45004bdb47209de","dnaHash":"244fcb6781bcb5557399f024f022ec53863d686dcb70b6d1bc570626637456bf","fareUuids":["00046939-0015-0005-0001-000000000005"],"scope":"PER_GROUP","answerType":"TEXT","purpose":"PAX_FIRST_NAME","example":"John","required":true,"mustShow":true},{"uuid":"00046939-0015-0005-0003-000000000001","title":"Last Name","fingerprintHash":"8d027bfbc33b3eba043d211f864a1790e8117e58755994e035cbc50dc6c6dc1f","dnaHash":"a4ccb4790094e12154dbf1d696367d02995c2bd4aca70a916f67ca75cd79557d","fareUuids":["00046939-0015-0005-0001-000000000005"],"scope":"PER_GROUP","answerType":"TEXT","purpose":"PAX_LAST_NAME","example":"Smith","required":true,"mustShow":true},{"uuid":"00046939-0015-0005-0003-000000000002","title":"E-mail","fingerprintHash":"54a50b1039177da28bc0bbeecf7c92cb27579983657eb1415185d98bc24083be","dnaHash":"8fcc48f7de84d62ac7fb31e6e6ae0a4dd0ab7408eb3d8e915ff6993d7152bc81","fareUuids":["00046939-0015-0005-0001-000000000005"],"scope":"PER_GROUP","answerType":"EMAIL","purpose":"PAX_EMAIL","example":"john.smith@email.com","required":true,"mustShow":true},{"uuid":"00046939-0015-0005-0003-000000000003","title":"Mobile","fingerprintHash":"d47a6c66a2691651e52ae93d193fa03a8a033388951d988d0688dd308c09fee8","dnaHash":"83b95035df17b3a070bb40aea9caa8fd8d24edc90e8a17bb155aa59d637e3fab","fareUuids":["00046939-0015-0005-0001-000000000005"],"scope":"PER_GROUP","answerType":"PHONE","purpose":"PAX_MOBILE","example":"+61491570156","required":false,"mustShow":false},{"uuid":"00046939-0015-0005-0003-000000000004","title":"Comments","fingerprintHash":"acc98885decdff102eef852fb75b96e89d508ad61535ea8fba87f6ca6dfd3e83","dnaHash":"981dad809fafc69c8c7bc2aa66afc215aa7df84a27a6c151549cd33fd192669a","scope":"PER_GROUP","answerType":"TEXT","purpose":"SUPPLIER_NOTES","description":"General booking notes or comments you wish to pass to the supplier","lengthMax":1000,"multiLine":true,"required":false,"mustShow":false}]},{"caption":"Passenger Details - 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CHECK-IN: If you have\nused a credit card to purchase your booking directly from Sunlover Reef Cruises\nvia our website, email, or phone, please have the physical credit card present\nalong with a matching valid photo ID of the cardholder at check-in. MOORE REEF\nCheck-in & collection of boarding passes must be completed 08:45 – 09:45 at the\nSunlover Cruises desk inside the Reef Fleet Terminal, 1 Spence St Cairns City.\nPassengers failing to check-in by 09:45 may miss final boarding. *Boarding will\nbe denied without a valid boarding pass and passengers failing to present by\nclose of check-in may miss the tour. FITZROY ISLAND Check-in & collection of\nboarding passes must be completed 08:45 – 09:45 at the Sunlover Cruises desk\ninside the Reef Fleet Terminal, 1 Spence St Cairns City. Passengers failing to\ncheck-in by 09:45 may miss final boarding. *Boarding will be denied without a\nvalid boarding pass and passengers failing to present by close of check-in may\nmiss the tour. REEF & FITZROY ISLAND IN A DAY Check-in & collection of boarding\npasses must be completed 07:00 – 07:30 at the Sunlover Cruises desk inside the\nReef Fleet Terminal, 1 Spence St Cairns City. Passengers failing to check-in by\n07:30 may miss final boarding. *Boarding will be denied without a valid\nboarding pass and passengers failing to present by close of check-in may miss\nthe tour. CREDIT CARD PAYMENTS / ID REQUIREMENTS: If you have used a credit\ncard to purchase your ticket directly from Sunlover Reef Cruises via our\nwebsite, email or phone please have this card to present along with matching\nvalid photo ID of the card holder at check-in. LOCALS RATE: Local ID\nverification is required at check-in with proof of local residency and matching\nphoto ID to be presented. Applies to residents of Queensland with Australian\nPostcodes 48**. All passengers travelling on the same booking will also be\neligible for the Locals Rate. BOOKING REQUIREMENTS & RECONFIRMATION: When\nmaking a booking, passengers must provide accurate information including full\nname of lead passenger, contact details, number of passengers and their ages,\ndietary requirements, optional extras, coach transfers and any other\ninformation relevant to the booking. Bookings must be reconfirmed at least 24\nhours prior to travel with any changes. Sunlover Reef Cruises is not\nresponsible for issues arising from incomplete or inaccurate information at\nbooking or reconfirmation. All bookings are non-transferable. Sunlover Reef\nCruises reserves the right to request matching photo ID from the lead passenger\nin a booking at check in. Recommendations to prevent disappointment – guests\nshould consider options including, but not limited to, travel insurance and\ntrip-interruption benefits. Guests may also wish to check with their credit\ncard provider, as some cards include additional protection or travel coverage\nat no extra cost. SPECIAL DIETARY Our Moore Reef and Moore Reef & Fitzroy\nIsland Buffet options cater for a range of dietary requirements in the standard\nbuffet offering. Please advise at the time of booking if you have any dietary\nrequirement for consideration. Advising of any special dietary does not infer\nrequests for meals not included on the standard buffet. Our Fitzroy Island\nPicnic Lunchboxes offer alternative meal options to cater for a range of\ndietary requirements. Please advise your preferred lunch box from the menus\navailable at the time of booking. Sunlover buffet and lunchbox menus with\ndietaries noted, are available on the Sunlover Cruises website. Any special\ndietary requirements must be requested a minimum of 24 hours in advance.\nADDITIONAL ACTIVITIES: DIVING (Introductory, Certified Scuba Diving and\nSeawalker) Minimum age and medical conditions apply as per PADI regulations for\nSea Walker, Introductory and Certified diving. Guests are advised to review the\nmedical checklist prior to travel on the Sunlover website. Those who may have\nan existing medical condition or are taking regular medication are recommended\nto seek medical advice & provide a certificate of being “fit to dive” prior to\ntravel. Passengers wishing to partake in scuba-diving must be a minimum of 12\nyears old, and passengers aged under 18 years old must have a consenting parent\nor legal guardian with them. Medical clearance from a doctor is required for\nparticipants aged 65 years and over. Certified Divers must present an\ninternationally recognized dive license on the day of travel. Sunlover Cruises\ndive team reserve the right to refuse any person from participating in\nscuba-diving for any reason listed above. SNORKELLING A refundable deposit may\nbe required on-board for snorkelling equipment hire. For any un-returned or\ndamaged snorkelling equipment, a fee equal to the current replacement value for\nthe snorkelling equipment will be payable at the end of the tour and the\nrefundable deposit will be forfeited. KAYAKING TOURS Passengers wishing to\npartake in kayaking must be a minimum of 8 years old, and passengers aged under\n18 years old must have a consenting parent or legal guardian with them.\nModerate swimming ability is required. Not suitable for non-swimmers. Partaking\nin these activities is at your own risk. Sunlover is not responsible for any\ninjury during this optional experience. HELICOPTER FLIGHTS All Helicopter\nFlights are operated by Zoom Helicopters Pty Ltd subject to their terms &\nconditions which may differ to Sunlover Cruises (including below). Individual\nbody weight of each passengers required at time of booking Infants aged 0 – 1\nyears. Routinely one (1) infant (under 2 years of age) is permitted per flight\nand may travel free of charge when seated on a parent’s/guardians lap with an\naviation infant seat belt restraint (provided). Children aged 2 – 15 years\n(inclusive) must occupy their own paid seat in the helicopter. Helicopter fare\napplies for infant bookings between 2-3 years (inclusive). Zoom Helicopters\nrequire 48 hours notice for cancellation of helicopter flights for full refund.\nCancellations between 24-48hours notice prior to travel will attract 50%\ncancellation fee. Cancellations inside 24 hours of travel are non-refundable.\nHOTEL TRANSFERS: All hotel transfers are conducted by Excellence Coaches at an\nadditional cost per passenger in accordance with their terms and conditions\nwhich may differ to Sunlover Cruises. Please be waiting outside reception your\naccommodation to meet the driver, passengers who miss their transfer will be\nrequired to make their own alternate arrangements and the coach fee will be\nnon-refundable. PAYMENT: Payment may be made via secure credit card link,\ndirect deposit, or cash within 24 hours of booking (Unless approved credit\nagreement held). Sunlover Website bookings require payment at the time of\nbooking. Credit card payments may incur booking fees. Bookings paid by credit\ncard must be made using the passenger’s own credit card, which must be\npresented at check-in with matching photo ID. Credit Card Surcharge: 1.5% Visa,\nMastercard or American Express (Surcharge Pricing valid between: 01/04/2025\n-31/03/2026) FUEL SURCHARGE: Due to the significant increase and volatility of\nfuel prices in Australia, a fuel surcharge applies to all Sunlover Reef Cruises\ntours. This surcharge is imposed in accordance with applicable Australian\nConsumer Law, including the Competition and Consumer Act 2010 (Cth). The fuel\nsurcharge: Is a separate, clearly identified charge applied per person in\naddition to the base fare; Varies by tour type and passenger category\n(Adult/Child); May be introduced, varied, or removed at any time, with\nreasonable notice provided to consumers prior to booking; Does not apply\nretrospectively to bookings confirmed before the surcharge effective date; Is\npayable at the time of booking; Is non-commissionable. Current Fuel Surcharge\nRates (effective 1 April 2026): Moore Reef Full Day Tour / Reef & Island in a\nDay Adult $10 / Child (4–14 yrs) $5 Fitzroy Island Tours Adult $4 / Child (4–14\nyrs) $2 The fuel surcharge applies to all new bookings from 30/3/26 with travel\nfrom 1 April. This surcharge will be monitored and reviewed regularly in\naccordance with fuel price fluctuations. For the most up-to-date surcharge\nrates, please refer to our Pricing page. Fuel surcharge pricing valid:\n01/04/2026 – until further notice CANCELLATION 1. A full refund will be offered\nto customer requested cancellations up until 24 hours prior to travel\n(excluding peak periods). Cancellations within 24 hours, including no-shows,\nincur a 100% cancellation charge. 2. Cancellations within 24 hours of travel\nthat are: Due to ill health (medical certificate will be required); Cancelled\nairplane flights to Cairns region (cancelled flight notification will be\nrequired); Minor changes; or Rescheduling due to inclement weather conditions;\nmay be permitted subject to management discretion. Administration fees may\napply. 3. Optional Activity experiences pre-booked or paid for on-board, are\nnon-refundable in the event of a no-show. Requests for refunds after a missed\noptional activity will not be honoured. Optional Activity refunds will be\nprovided only if the operator cancels the activity due to weather, safety, or\noperational reasons. 4. On rare occasions due to factors beyond Sunlover’s\ncontrol, certain included tour elements may be unavailable. This may include\nthe Glass Bottom Boat or Semi-Submersible tours, waterslide, fish feeding or\nsimilar activities. When such circumstances occur and the majority of the tour\ncan still operate, no refund will be offered. 5. Should Sunlover be required to\ncancel the operation of the tour before departure for any reason, including due\nto inclement weather, an alternative date or itinerary will be offered to the\npassenger. If the alternative date or itinerary cannot be arranged or agreed\nupon, a full refund will be authorised. If the passenger accepts the\nalternative date or itinerary, no refunds will be authorised. 6. Should\nSunlover be required to shorten a tour on the rare occasion due to inclement\nweather, medical emergency or other factors outside Sunlover’s control, any\noffer of a partial refund will subject to Sunlover’s full discretion. 7. Should\nSunlover be required to operate to an alternative reef destination for any\nreason, including on the rare occasions due to inclement weather, Sunlover Reef\nCruises may offer a partial refund at Sunlover’s full discretion. 8. Bookings\nmade via third-party agents may require passengers to contact their agent for\nrefunds; refunds are at the agent’s discretion. 9. Package tours operated with\nother companies are subject to those companies’ conditions and cancellation\npolicies. PEAK PERIODS During Peak Periods (including Australian School\nHolidays, Australian and International Public Holidays, Chinese New Year\nHoliday, Christmas and New Year period) Sunlover Reef Cruises reserves the\nright to apply a 7-Day Cancellation Policy. Cancellations within 7 Days of the\ntravel date during Peak Periods may incur a 100% cancellation charge, subject\nto management discretion. Major changes to an existing booking, including lead\npassenger name changes, are not permitted during Peak Periods. CONDITIONS OF\nPASSAGE Sunlover Operations Pty Ltd trading as Sunlover Reef Cruises: 1.\nAccepts no responsibility or liability for any direct or indirect loss or\ndamage of any kind. This disclaimer of liability applies irrespective of the\ncause, including whether or not such damage or loss is due to negligence on the\npart of Sunlover Reef Cruises or the withdrawal, cancellation or failure to\nprovide a service, delay or any variation in services provided or the provision\nof substitute services. 2. Does not own or operate the helicopter or photo\nservices that are offered to our reef visitors. When using these services you\nare contracting with the service operator and are subject to the conditions\nimposed by those operators. 3. On occasion the tropical weather conditions can\ncause cancellations and or changes to schedules and activities. Sunlover\nreserves the right to vary prices, schedules, vessels and any activities\nwithout notification. Any tickets issued are non-refundable. 4. Acts as a\nprivate carrier and reserves the right to refuse passage to any person and/or\nbaggage. a. Bringing alcohol on the vessel is prohibited at all times. b. All\nbags and luggage may be subject to a search. 5. By accepting these “Conditions\nof Passage” and travelling with Sunlover Reef Cruises, the purchaser accepts\nand acknowledges that embarking on this cruise vessel is at his or her own\nrisk, and that you accept these terms and conditions. 6. Sunlover promotes a\npositive environment and does not accept any hate speech, included in print,\nclothing or objects. GENERAL Sunlover Operations Pty Ltd is trading as Sunlover\nReef Cruises, ABN 50 109 735 177. All bookings are subject to availability. By\nproceeding with booking, passengers agree to all Sunlover Reef Cruises Terms\nand Conditions, and Conditions of Passage. Rates quoted by Sunlover are\ninclusive of Goods & Services Tax (GST). Rates are inclusive of Environmental\nManagement Tax (EMC). Rates are subject to change without notice due to any\nchanges in/or imposition of government charges, taxies or levies, at the\ndiscretion of Sunlover Operations Pty Ltd. There may be instances where\nSunlover are unable to offer a product or selection of products within our\nincluded or optional activities due to unforeseen circumstances. We do not\noffer refunds for this instance and make every effort to have our full product\noffering available to our passengers. As part of our commitment to ensuring a\nsafe and healthy environment, Sunlover Cruises has a non-smoking and non-vaping\npolicy aboard our vessels and pontoon. Thank you for respecting our terms &\nconditions contributing to a healthier, safer, and more enjoyable experience\nfor everyone aboard Sunlover Reef Cruises."},"grossTotal":{"amount":634.0,"currency":"AUD"},"netTotal":{"amount":634.00,"currency":"AUD"},"contractCommTotal":{"amount":0.00,"currency":"AUD"},"resSuppliedCommTotal":{"amount":0,"currency":"AUD"}},"error":{"internalErrorMessage":"question.uuid=00046939-0015-0005-0003-000000000000, question.title=First Name, error=Required input not supplied.\nquestion.uuid=00046939-0015-0005-0003-000000000001, question.title=Last Name, error=Required input not supplied.\nquestion.uuid=00046939-0015-0005-0003-000000000002, question.title=E-mail, error=Required input not supplied.\nquestion.uuid=00046939-0015-0005-0003-000000000005, question.title=First Name, error=Required input not supplied.\nquestion.uuid=00046939-0015-0005-0003-000000000006, question.title=Last Name, error=Required input not supplied.","customerErrorMessage":"Validation failed: First Name: Required input not supplied.\nLast Name: Required input not supplied.\nE-mail: Required input not supplied.\nFirst Name: Required input not supplied.\nLast Name: Required input not supplied.. Please review this step and try again.","terminateTransaction":false,"goBackToRetry":false}}],"roadmap":"FARE_SELECTION,[0-1],FINAL_QUOTE,[0-1],CONFIRMED_BOOKING","product":{"id":46939,"catalogueProductId":75843,"disabled":false,"supplier":{"id":3036,"catalogueSupplierId":4669,"disabled":false,"name":"Sunlover Reef Cruises","nameCompany":"Sunlover Reef Cruises","nameTradingAs":"Sunlover Reef Cruises","description":"Whether you’re an adventure seeker, experienced diver or it’s your first visit to the Great Barrier Reef, our expert team will deliver a unique reef tour experience just for you. Sunlover’s aim is simple: share our passion for the reef and ensure you make memories that last a lifetime.","website":"https://www.sunlover.com.au/","logo":{"url":"https://res.cloudinary.com/livngds/image/upload/v1671397347/V2/CENTRAL/supplierLogos/3036/sup-3036.png","width":200,"height":150,"fileSize":3082,"mimeType":"image/png","title":"Sunlover Reef Cruises Logo"},"address1":"Reef Fleet Terminal","address2":"1 Spence Street","city":"Cairns","state":"Queensland","postcode":"4870","country":"AU","email":"res@sunlover.com.au","emailRes":"res@sunlover.com.au","phoneRes":"+61 7 4050 1333","demo":false,"created":"2022-12-15T04:02:46.834497Z","customMeta":null,"resSystem":"RESPAX"},"catalogue":{"id":313,"name":"Turtle Down Under"},"distributor":{"id":296,"name":"Turtle Down Under","company":{"id":334,"code":"TDU","name":"Turtle Down Under","address1":"Level 6","address2":"60 Albert Road","city":"Melbourne","state":"VIC","postcode":"3205","country":"AU","email":"Haodongg@turtledownunder.com.au","phone":"+ 61430 442201","created":"2025-06-03T03:59:58.800991Z","modified":"2025-06-03T03:59:58.800994Z"},"created":"2025-06-03T04:02:16.31901Z","customMeta":null},"channel":{"id":337,"directConnect":true,"billingCurrency":"AUD","created":"2025-06-03T04:13:49.389919Z"},"currencies":["AUD"],"name":"Moore Reef Day Tour","nameOriginal":"#1 Moore Reef Full Day Tour","description":"Immerse yourself in the marvels of Moore Reef with Sunlover’s Great Barrier Reef day trip. With a wide range of inclusive activities and exclusive access to our custom-designed outer reef pontoon, visitors of all ages and skill levels can explore and delight in the wonders of this extraordinary natural wonder. Moore Reef offers crystal-clear waters, vibrant coral gardens, abundant marine life, and friendly resident turtles and Maori wrasse, creating the ultimate destination to experience the magnificence of the outer reef.\n\nThere is a range of ways to enjoy the reef, whether snorkelling in the natural lagoon or staying dry with our semi-submersible and glass bottom boat tours. Explore the fascinating underwater world at our underwater observatory. Younger guests can enjoy fun-filled moments in our enclosed ocean pool or experience the thrill of swirling down Sunlover’s 30-metre spiral waterslide into the tropical ocean. A trained lifeguard is always on watch from an elevated lifeguard station, and there’s easy entry to the water from two snorkel platforms, both of which are accessible by stairs.\n\nFor those who want even more adventure, you can add to your experience a guided-snorkel tour, Seawalker helmet dive, introductory and certified SCUBA dives or take to the sky for a scenic helicopter flight.\n\nEX CAIRNS Reef Fleet Terminal\n08:45-09:45: Check-in at the Sunlover Cruises counter inside the Reef Fleet Terminal\n09:30-10:00: Boarding \n10:15: Depart Cairns Marina\n12:00: Arrive at Moore Reef Ponton\n4 hours Reef Time\n16:00: Depart Moore Reef Ponton\n17:30: Arrive back at Cairns Marina","itinerary":{"items":[]},"inclusions":{"items":[{"type":"TRANSPORT","content":"Return boat transfer Cairns to Moore Reef Pontoon"},{"content":"All snorkelling equipment & expert instruction"},{"content":"Semi-submersible Tour (Subject to wind conditions)"},{"content":"Glass bottom boat tour"},{"content":"Sunlover waterslide & upper-level sun deck"},{"content":"Kids ocean pool"},{"type":"MEALS","content":"Marine naturalist presentation"},{"content":"Underwater observatory"},{"content":"Buffet lunch"},{"content":"Tea and coffee upon boarding, while the boar tis docked"},{"content":"Special offer from 1st April till 30th June 2025 Free Drink or Ice-cream Voucher if option selected"}]},"highlights":{"highlights":["Experience an incredible outer reef tour with us, where the Sunlover catamaran ties up alongside a docked pontoon in a peaceful lagoon surrounded by vibrant coral","Our marine biologists, dive instructors, qualified lifeguards and cruise attendants have only one goal: to share their passion for the Great Barrier Reef and ensure you make memories that will last a lifetime"]},"pickupNotes":"Check-in & collection of boarding passes must be completed between 08:45 and 09:45 at the Sunlover desk inside the Reef Terminal at Cairns Marina (located at the corner of Spence St & Pier Point Road). Passengers failing to check in by 09:45 may miss the final boarding, and a refund will not be granted.  Boarding shall be denied without presentation of a Sunlover Cruises issued pass.","dropoffNotes":"Arrive back at Cairns Marina at 17:30.","specialNotes":"Due to the continued surge in diesel prices, the operational cost of delivering our reef and island experiences has increased significantly. While we have absorbed these costs for as long as possible, regrettably, it has become necessary to introduce a surcharge which shall apply to new bookings made travelling from Wednesday 1 April 2026.\n\nWhat to bring:\n﻿Please bring the credit card used & ID of the cardholder for verification at check-in. Hat, sunscreen and sun protective clothing, swimming costume and towel, credit cards or cash for snacks, drinks and optional activities, light jacket for cool/windy days, reusable water bottle and a camera. \n\nConditions:\nChild rates apply for 4-15 years. Infants 0-3 years travel free of charge and must be included in the booking. Passengers who are prone to motion sickness are advised to take necessary precautions such as motion sickness medication prior to travel. There are minimum age requirements for optional activities such as SCUBA diving. The only physical requirement is that you are able to move freely around the pontoon and catamaran. The water is accessible by stairs fitted with handrails. Our Great Barrier Reef catamarans are equipped with gangways for boarding from the Cairns Marina and to the pontoon.  These gangways are narrow so it is advised that you get in contact with our team prior to your tour date to ensure your ability to board comfortably and safely. Disabled toilets are situated on the aft deck on our reef boats. There are also portable ramps for use to assist in wheelchairs crossing hatchways and onto the gangways as required. Drone operations are strictly prohibited within the vicinity of our Moore Reef pontoon. Note, that seasonal departure times may apply. Our standard buffet menu includes numerous dishes to cover vegetarian, vegan & gluten-free options.  Please inform us if you have a nut allergy at the time of your booking. We have a bar onboard that sells snacks and ice creams and we also allow our guests to bring their own snack food, however, there are no onboard cooking or reheating facilities. We don’t provide or allow pool noodles.\n\nFuel Levy:\nDue to the continued surge in diesel prices, the operational cost of delivering our reef and island experiences has increased significantly. While we have absorbed these costs for as long as possible, regrettably, it has become necessary to introduce a surcharge which shall apply to new bookings made travelling from Wednesday, 1 April 2026.\n\nHealth & Safety:\nIf you have booked Sea Walker, Introductory or Certified diving activities as part of your day please ensure you read the medical checklist of requirements for participation on our website. https://www.sunlover.com.au/fileadmin/user_upload/Plan_Your_Trip_Health_Checklist_Diving_Medical.pdf. As part of our commitment to ensuring a safe and healthy environment, we are pleased to announce from 1st July, we will introduce a non-smoking and non-vaping policy aboard our vessels and pontoon.\n\nOptional extra:\nGuided snorkel tour, Seawalker helmet dive, SCUBA dive or Scenic helicopter flight. 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