{"requestStatus":{"success":true,"version":"v1"},"product":{"productType":"LESSON","name":"Experience Experts - Staff Training Course","shortDescription":"Boost your team's confidence and ability to deliver world-class customer experiences in the wine, tourism and hospitality industries. ","description":"<p>Discover the difference between the traditional understanding of <em><strong>Customer Service </strong></em>versus the wider, more successful context of <em><strong>Customer Experience</strong></em>. This staff training course is not only suitable for those in the wine industry, but also businesses in the hospitality and tourism sectors. Excelling in offering memorable customer experiences is not only essential for your brand reputation but also directs impacts on your commercial success. Enquire today about group booking discounts via <a href=\"mailto:leah@margaretriverwineacademy.com.au\">leah@margaretriverwineacademy.com.au</a></p><p><br></p><p><b>Duration: 2-3 hours. Please note that there is a minimum requirment of 4 attendees for this course to run.&nbsp;</b></p><p></p>","productCode":"P2R8J0","internalCode":"EXPEXP","supplierId":247233,"supplierAlias":"margaretriverwineacademy","supplierName":"Margaret River Wine Academy","timezone":"Australia/Perth","advertisedPrice":150.0,"priceOptions":[{"price":150.0,"label":"Quantity","id":43537980,"seatsUsed":1,"productCode":"P2R8J0"}],"currency":"AUD","unitLabel":"Participant","unitLabelPlural":"Participants","quantityRequired":true,"quantityRequiredMin":1,"quantityRequiredMax":15,"images":[{"id":4015610,"itemUrl":"https://img.rezdy.com/PRODUCT_IMAGE/247233/REZDY_product_image.png","thumbnailUrl":"https://img.rezdy.com/PRODUCT_IMAGE/247233/REZDY_product_image_tb.png","mediumSizeUrl":"https://img.rezdy.com/PRODUCT_IMAGE/247233/REZDY_product_image_med.png","largeSizeUrl":"https://img.rezdy.com/PRODUCT_IMAGE/247233/REZDY_product_image_lg.png"}],"videos":[],"bookingMode":"INVENTORY","charter":false,"terms":"REFUND POLICY\r\nRequests for refunds or booking date deferments must be made with at least 48 hours’ notice of the course booking date. Refund requests made with less than 48 hours’ notice will be at the sole discretion of Clearwater Wine.  \r\n","bookingFields":[{"label":"First Name","requiredPerParticipant":false,"requiredPerBooking":false,"visiblePerParticipant":true,"visiblePerBooking":true,"fieldType":"String"},{"label":"Last Name","requiredPerParticipant":false,"requiredPerBooking":false,"visiblePerParticipant":true,"visiblePerBooking":true,"fieldType":"String"},{"label":"Mobile","requiredPerParticipant":false,"requiredPerBooking":false,"visiblePerParticipant":false,"visiblePerBooking":true,"fieldType":"Phone"},{"label":"Email","requiredPerParticipant":false,"requiredPerBooking":false,"visiblePerParticipant":false,"visiblePerBooking":true,"fieldType":"String"},{"label":"Country","requiredPerParticipant":false,"requiredPerBooking":false,"visiblePerParticipant":false,"visiblePerBooking":true,"fieldType":"List"},{"label":"State/County/Region","requiredPerParticipant":false,"requiredPerBooking":false,"visiblePerParticipant":false,"visiblePerBooking":true,"fieldType":"String"},{"label":"I agree to receive marketing emails","requiredPerParticipant":false,"requiredPerBooking":false,"visiblePerParticipant":false,"visiblePerBooking":false,"fieldType":"Boolean"},{"label":"Special Requirements","requiredPerParticipant":false,"requiredPerBooking":false,"visiblePerParticipant":false,"visiblePerBooking":true,"fieldType":"String"}],"latitude":-25.274398,"longitude":133.775136,"xeroAccount":"","confirmMode":"MANUAL","confirmModeMinParticipants":4,"agentPaymentType":"PAYOUTS","maxCommissionPercent":13.0,"commissionIncludesExtras":false,"cancellationPolicyDays":7,"dateCreated":"2025-01-23T01:38:25Z","minimumNoticeMinutes":1440,"durationMinutes":120,"dateUpdated":"2025-01-30T05:29:23Z","locationAddress":{"addressLine":"","postCode":"","city":"","state":"","countryCode":"au","latitude":-25.274398,"longitude":133.775136},"languages":["en_au"],"tags":[],"waitListingEnabled":true,"isApiBookingSupported":true,"isMultiProductBookingSupported":true}}